Returns & Exchanges
At Imaginary Authors, we want every scent to tell a story you love. If a fragrance doesn't resonate with your personal narrative, we offer a 30-day window for returns and exchanges on full-sized bottles.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a pre-paid shipping label.
Pack Your Story
Securely place the fragrance in its original packaging, ensuring the bottle is tightly sealed and protected for transit.
Ship It Back
Attach the provided label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.
Review and Refund
Once our team inspects the return, we will process your refund or ship your new selection within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing